June 2012 Newsletter



Dear Client


Hard to believe we are nearing the half year mark already!

Just an update on the Insurance Products that we can offer you and other  Insurance matters that may be of interest to you - our valued client!  Also an opportunity for us to tell you that we appreciate your loyalty and support!



The FAIS Law required all Intermediaries to write Regulatory Exams with a cut off date at 30 June 2012.  These exams were to be written by all Key Individuals and Representatives.  I can proudly announce that all of us here at Elna Rudman Brokers passed the exams on first time written and that Elna was lucky enough to pass both RE 1 and RE 5 exams with distinction.  The exams were to test us on our knowledge of the FAIS law and if we failed to write by 30 June or pass by 30 September it will lead to a suspension as a Financial Intermediary or a Representative who gives Financial advice and/or provides Intermediary Services.  The exams were difficult and the pass rate required was 65% for the Key Individual exams and 66% for the Representative exams. 



As most of you may know the FAIS OMBUD is there to ensure that you get a fair settlement when you claim. When a claim is repudiated and negotiations with the company fails, it is your right to launch a complaint with the OMBUD for Short-Term/Long Term or the FAIS OMBUD, there are clear instructions on their web pages (that you can easily Google) of how to register a complaint.  If the above fails to successfully handle your complaint you can register a complaint with the Financial Services Board (FSB) – it is important to know your rights and we are here to assist you whenever you need us!  We have been successful in getting positive results for our clients on five different occasions at the Short-term Ombud.




For all of your Personal and Business Short-Term Insurance Needs:

  • Santam (Pty) Ltd – the largest Short-Term Insurer in SA – innovative and second year winner of  the prestigious FIA awards for best Short-term Insurer in SA;
  • Mutual & Federal – second largest Short-Term Insurer in SA and around for 180 years, our vote goes to them for ethical behavior in handling our clients claims;
  • Quicksure/New National – 30+ years in SA with a very good Underwriting record and good premiums and excesses on their Platinum packages;
  • Riskguard Alliance/RMB – recently contracted with Rand Merchant Bank  group – excellent niche products for restaurants, lodges, golf clubs etc.
  • Momentum Short-term
  • Frontline – Good products available for the Body Corporate market and other Commercial products;
  • Discovery Short-term (the new kid on the block);
  • Auto & General that specializes in Car Insurance but offers the whole package and Business Insurance as well;
  • Vulindlela Underwriting Managers (VUM) – connected to Santam specializes in Taxi’s and other vehicles used for public transport;


Elna & Tokkie will gladly assist you with comparative quotations on your Personal or Business Insurance need – Phone us today!


For all your Life, Pension, Medical Aid and Investment needs:


  • Discovery Life and Health Plans;
  • Fed Group Investments;
  • Liberty Life and Health Plans;
  • PPS that caters for the professional’s needs;
  • Resolution Health and Life;
  • Momentum Life and Health Plans;
  • Sanlam.



Contact Pieter Rudman at our offices to assist you with a financial needs analysis and to assist you with your Will or Retirement planning – the earlier you start to save for your retirement the better and earlier you will be able to retire.  Also wise to take out Life cover when you are still healthy and young and not at the age where all kind of exclusions come into action for pre-existing conditions.



General Feedback from our clients are always welcome and thank you all who commented positively on and that wrote us heart warming thank you letters after we were able to negotiate claims or other matters on your behalf with companies, your feedback on our service inspires us to strive to excel in everything we do for you!


May the rest of 2012  J  on you and bring you to a good rest at the end of the year!


Friendly regards from all of us @ Elna Rudman Brokers cc

Elna Rudman

Tel:  012 345 1448 / 5105

 Fax: 086 6499194

Cell:  082 5761426

 Skype: elna.rudman

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